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Compliance Administrator

Job Category:
Job Type:
Bishops Stortford
Bishops Stortford
£18,000 to £22,000 per annum
The Dove Partnership
Job Ref:

Compliance Administrator wanted for a fun, friendly, expanding company in Bishop’s Stortford!


The company are very ambitious and have been constantly expanding over the last 10 years, with progression being a key part of their recruitment philosophy.


This is a varied role, working as part of the Technical Support & Delivery team, providing operational support by ensuring ticket compliance meets their standards, and assisting with regular operations and forecast reporting. This includes:


  • Being first point of contact for internal issues and non-technical queries

  • Managing the department support mailbox

  • Logging customer issues for further evaluation

  • Issuing device return instructions to customers

  • Assessing the workload of the repair engineers and assist in the distribution of their tasks

  • Assisting with the compilation of customer repair quotations and invoicing

  • Reviewing ticket administration carried out by repair engineers to ensure accurate data is captured

  • Updating and maintaining customer licence asset register

  • Updating and maintaining customer warranty log

  • Assisting with purchasing of devices, accessories and parts stock

  • Ensuring inbound goods are processed correctly within the system

  • Ensuring any stock moves are captured correctly within the system

  • Compiling and distributing weekly helpdesk repair and orders reporting

  • Compiling and distributing weekly forecasting reports

  • Assisting with department month-end reporting


The type of person they are looking for is somebody with:

  • A good attitude and personality

  • The ability to prioritise and plan your own workload

  • Proactive

  • Calm under pressure

  • A willingness to learn (very important!)

  • Strong admin skills

  • Excel OR Google Sheets (intermediate level)

This is a real career opportunity and they will be hiring based on potential as well as experience! Training & personal development is also a big part of this role, so someone with a good work ethic looking to progress would be perfect.


In return, my client will be offering a basic salary of £18,000 - £22,000!


Apply today for more information!

Contact Details:
The Dove Partnership
Tel: 01279 654443
Contact: Jamie Woods

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