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Prescription Management Task Team

Job Category:
Administration
Job Type:
Permanent
Area:
Harlow
Location:
Harlow
Salary:
£7.83 to £7.83 per hour
Posted:
20/06/2019
Recruiter:
The Dove Partnership
Job Ref:
8403

My client is looking for a strong administrator to join their team to manage enquiries relating to deliveries for patients. This role is a temp role to begin with, but with the view of going permanent in the future. You will have to ensure an efficient and high-quality customer service is provided.


You will be accountable for calling patients to confirm delivery dates and details. You will be responsible for updating their in-house database and resolve any issues where necessary.


THE ROLE:


*Answer calls promptly and professionally


*Hold a pre-delivery call with patients


*Calculate when deliveries are due


*Process cancelled orders


*Liaise with other teams to resolve any issues


*Re-arrange failed deliveries


*Deal with customer complaints


*Make accurate notes and reports and adverse reactions


*Manage patient records

To hear more please contact Roxanne @ The Dove today.

Contact Details:
The Dove Partnership
Tel: 01279 654443
Contact: Roxanne Elkins
Email:

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